> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pollandroll.com/llms.txt
> Use this file to discover all available pages before exploring further.

# E-mailing

> Invite a contact file by e-mail and manage reminders.

**E-mailing** lets you invite a **contact file** to answer your survey yourself, directly from the platform. This is the channel to use when your [sample source](/en/collecte/sources) is a contact file rather than a panel.

<Note>
  This is an advanced feature, which does not apply to every survey. A dedicated training session can be arranged on request with your Discurv contact.
</Note>

## Create and send a mailing

<Steps>
  <Step title="Create a new campaign">
    In **Data collection → E-mailing**, create a **new campaign**.
  </Step>

  <Step title="Import the contact file">
    Import your base in **CSV** format, with the **First name**, **Name** and **E-mail** fields (and, if needed, additional variables). You can also add contacts manually.
  </Step>

  <Step title="Write the e-mail">
    Enter the **Subject** and the **body** of the message.
  </Step>

  <Step title="Insert the invitation link">
    Insert the **`[URL]`** link tag: it generates a unique link, tailored to each respondent.
  </Step>

  <Step title="Schedule or send">
    Send immediately, or **schedule** the send for the date you want.
  </Step>
</Steps>

## Reminders

You can set up automatic **reminders** for contacts who have not answered yet, after a delay you set (X days). A reminder is configured just like a send.

<Note>
  Not to be confused with **Follow up**, which tracks a key variable during fieldwork. A reminder is an invitation reminder sent to non-respondents.
</Note>

## Monitor the responses

Once the mailing has gone out, follow the responses coming in from [Fieldwork progress](/en/collecte/suivi-de-terrain), which can be filtered by sample source as for any other channel.


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