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Fieldwork is over: time to analyze. Everything happens in the Results tab of your survey. There you review each question, choose how it is displayed, filter and cross the answers. This page sets out the basics. The more advanced features (crosstabs, filters, comparisons) each have their own page.

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Accessing the results

The results are in the Results tab of the survey. They only cover the Completes: the interviews carried through to the end and valid. What you can do there depends on your access level on the survey.
Access levels are managed in Summary → Collaboration. See the Getting started section for sharing a survey.

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The analysis interface

By default, each question is displayed flat: its raw results, item by item.
  • Choose the chart type in the right-hand panel: horizontal bar, vertical bar, pie or stacked vertical bar.
  • Switch to Table from the left sidebar: you then see the individuals and the percentages.
  • Sort the items in ascending or descending order (on a horizontal bar chart).
The chart type you choose is remembered: it stays in place even after you leave and reopen the platform.

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Grouping items into a subtotal

A subtotal brings several items of a question together into a single result. For example: grouping the high importance levels into one “important”.
1

Open the subtotals

On the question, click Subtotal → Add a subtotal.
2

Name the subtotal

Give it a clear name (e.g. “Important”).
3

Choose the items

Select the items to group.
4

Confirm

The subtotal appears among the results. Edit it with the pencil icon, delete it with the bin icon.
Subtotals work on almost every question type, except open-ended questions.

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Key reading points

A few notions come up in every table.

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Exporting a question

Each question can be exported individually, without going through a report:
  • the table of the question in Excel format (individuals and percentages);
  • the chart as an image or in PowerPoint;
  • for an open-ended question, the list of verbatims (interview ID + verbatim) in Excel format.
The active filter is kept in the export. For all the formats and to track your exports, see Exporting your deliverables.

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The results preferences

The settings that apply to the whole survey are in the results preferences: significance test type, level of confidence, display bases, chart boundaries and export formats.
The level of confidence is unique for the whole survey (90, 95 or 99%). The test type, on the other hand, can vary between the flat analysis, a survey comparison and each slide of a report.

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Questionnaire base or total base

You choose the base the filtered questions are calculated on:
  • Questionnaire base: each filtered question covers the base of only the respondents who saw it.
  • Total base: all the questions cover the full sample. A “no answer” item is added automatically for the respondents who did not see the question.

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Chart boundaries

Two display scales for charts, in the results as well as in the report:
  • Fitted to the values: the largest data point takes up the full width (so an item at 30% can look very large).
  • Fixed 100% base: all the charts share the same scale.

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Export formats

The individual data format (with labels or with codes; Excel, CSV or Triple S) and the Excel export format (one tab per question or a single tab) are also set here. The details are on Exporting your deliverables.
Last modified on August 24, 2026