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E-mailing lets you invite a contact file to answer your survey yourself, directly from the platform. This is the channel to use when your sample source is a contact file rather than a panel.
This is an advanced feature, which does not apply to every survey. A dedicated training session can be arranged on request with your Discurv contact.

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Create and send a mailing

1

Create a new campaign

In Data collection → E-mailing, create a new campaign.
2

Import the contact file

Import your base in CSV format, with the First name, Name and E-mail fields (and, if needed, additional variables). You can also add contacts manually.
3

Write the e-mail

Enter the Subject and the body of the message.
4

Insert the invitation link

Insert the [URL] link tag: it generates a unique link, tailored to each respondent.
5

Schedule or send

Send immediately, or schedule the send for the date you want.

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Reminders

You can set up automatic reminders for contacts who have not answered yet, after a delay you set (X days). A reminder is configured just like a send.
Not to be confused with Follow up, which tracks a key variable during fieldwork. A reminder is an invitation reminder sent to non-respondents.

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Monitor the responses

Once the mailing has gone out, follow the responses coming in from Fieldwork progress, which can be filtered by sample source as for any other channel.
Last modified on August 24, 2026